Guides
Winning work and getting paid, explained
Plain-English answers to the questions tradespeople ask most, from what to say when a customer goes quiet to what you can legally do when they will not pay.
How to chase an unpaid invoice without it being awkward
A step-by-step UK guide for tradespeople and small businesses: when to chase, what to say, when to add interest, and what to do when a customer still will not pay.
How to follow up a quote when the customer goes quiet
What to say, and when, when a customer has not replied to your quote. Follow-up timings, example messages and why a polite close often wins the job.
How much deposit should a tradesperson take?
Typical deposits for UK trades, how to structure stage payments such as 25/25/50, what homeowners' cancellation rights mean for deposits, and how to ask without putting customers off.
Should tradespeople charge for quotes?
When a free quote makes sense, when to charge for a survey or design, the difference between a quote and an estimate, and how to stop losing evenings to quotes that go nowhere.
Can you charge interest on a late invoice in the UK?
When UK businesses can charge statutory interest and compensation on late invoices, why it does not apply to homeowners, and what you can do instead.
Xero alternative for tradespeople? What you actually need
Accounting software like Xero, FreeAgent and Sage is built for your accountant. Here is what UK tradespeople actually need day to day, and when you need both.
Choosing an invoicing app as a UK sole trader or small trade business
What to look for in a quote and invoicing app as a UK sole trader or small trade business: mobile quoting, follow-ups, card payments, automatic reminders and honest pricing.
Let the follow-ups send themselves
QuoteChase sends your quotes, follows them up, turns them into invoices and chases late payers for you, from your phone.
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