Quote the job. Get paid without the chase.Quote the job.Get paid without the chase.

You don't have to. If a sent quote gets no response, QuoteChase follows it up automatically on up to four days you choose (3 and 10 days after sending by default), by email and, on Pro, by text, with a final reminder that mentions the expiry date. Write each one in your own words and preview exactly what the customer will receive. Follow-ups stop the moment the customer accepts, declines or asks a question (you reply to questions from the quote, so the conversation stays in one place), and quotes expire on their valid-until date (30 days by default) so nobody accepts an old price. You also get an email the first time the customer opens the quote, which is the perfect moment to call, and another if they never respond, so you can note it in your own records.

Mark the quote as accepted or declined yourself, including which package and extras they chose, and the follow-ups stop straight away. If they want something changed, such as a different plan or extra treatments, amend the quote and send the update: it keeps the same reference and link, and the follow-ups start again from the day you resend. You can also give one customer longer by changing that quote's expiry date.

Make it easy and make it automatic. Send a clear, branded invoice with your bank details and an optional card payment link, then let QuoteChase send escalating reminders on day one, seven, fourteen and thirty. The later reminders escalate to the right legal step for whoever owes you: statutory interest if it is a business, a county court claim if it is a homeowner. That formal step is usually what gets a stalling customer to pay.

Start with polite, automatic reminders, then escalate. QuoteChase separates the two legal tests: statutory interest and fixed compensation can apply to company and sole-trader commercial debts, while every individual debtor, including a sole trader, receives a 30-day letter of claim with the official Debt Claims Protocol Annex forms. A private consumer gets that protocol letter without statutory interest. Either way it is the real step before a county court claim.

Most late payments are down to the invoice slipping down someone's to-do list, not a refusal to pay, so a polite reminder usually fixes it. QuoteChase chases automatically so you never have to send the awkward text yourself. For genuine non-payers it produces the correct formal letter: statutory interest and compensation for a business debt, or a protocol-compliant letter of claim for a private customer.

On every plan you can share a quote or invoice to WhatsApp in one tap, straight to the customer's chat when their mobile is saved, or copy the link. Pro adds proper SMS: quotes are texted as well as emailed by default (untick to skip), you can text an invoice link when you send it, while overdue invoice reminders and quote follow-ups go by SMS automatically unless you turn them off in Settings, and you choose which follow-ups are texted. Texts come from a QuoteChase sender ID and Pro includes 200 a month.

Send escalating reminders, then a formal letter before action. QuoteChase automates the reminder sequence and chooses the pre-action route from the debtor's legal form. A company or organisation gets a 14-day commercial demand. A private individual or sole trader gets a 30-day Debt Claims Protocol letter with the official Information Sheet, Reply Form and Standard Financial Statement. Sole-trader commercial debts can still include statutory interest and compensation.

Yes. Offer 2 to 4 packages side by side with one marked as recommended, add optional extras the customer can tick, and add a separate first stage such as an initial renovation. Prices can be one-off, monthly, per visit, yearly or in instalments, and the customer chooses online. Monthly amounts and one-off costs are always shown separately. Keep your full range of extras and your first-stage packages in one template and choose which ones each customer sees. Price by size band, such as lawn size, from one template, and import your price list from a spreadsheet. If you are VAT registered you can show every price including VAT. Your logo, headings, bold text and bullet points appear on the quote page and the PDF, so it reads as a professional branded proposal.

Yes. QuoteChase is built for UK tradespeople and small trade businesses, from solo operators to growing firms with office staff. That includes plumbers, electricians, builders, decorators, cleaners, gardeners and locksmiths. It is mobile-first so you can quote and invoice from your phone on site.

QuoteChase Standard is £39.99 a month or £399 a year for 1 user and 50 sends per month (quotes and standalone invoices). Pro is £69.99 a month or £699 a year for 4 users, unlimited quotes and invoices, automatic SMS invoice reminders, and optional quote texts, with extra users available for £10 per month each.

Yes, on commercial invoices owed by companies, organisations and sole traders. QuoteChase calculates the Bank of England base rate plus 8% and the correct fixed compensation (£40, £70 or £100). A private consumer does not receive those statutory additions. A sole trader still follows the 30-day Debt Claims Protocol because they are an individual, even though the commercial interest entitlement can apply. You record the debtor as a company or organisation, sole trader, or private individual.

QuoteChase handles it differently. Nothing is added under the commercial-debts Act, and no reminder claims otherwise. The homeowner receives a 30-day letter of claim under the Pre-Action Protocol for Debt Claims, with unmodified copies of the official Information Sheet, Reply Form and example Standard Financial Statement appended to the PDF. Sending a bare 14-day demand to a homeowner is not protocol-compliant.